How long does delivery take? Most orders ship within 1–2 business days and arrive within 7–14 days depending on destination. You receive tracking once the order leaves our warehouse.
Do you ship worldwide? Yes -- orders are tracked and insured. Duties, where applicable, are shown at checkout.
Can I return something? Yes, within 90 days of delivery, as long as the item is unused and in its original packaging. Start a return from the Return & Refund Policy page or by email.
Is checkout secure? Yes. Card payments are processed by a PCI-compliant processor (Spreedly) and the site uses SSL encryption. We also accept PayPal. We never see or store your full card number.
An item is sold out. We keep the catalogue short on purpose. If something is gone, it may return -- join the newsletter on the home page to hear about restocks and new additions.
Are the photos the real item? Yes. Every product is photographed as it actually ships, and the copy is written from how we used it.